Bachelor's Degree in Business Administration and its equivalent.
Minimum of 5 years of experience managing enterprise's operations and strategies.
Demonstrated experience of ethical leadership.
Outstanding verbal and written skills and experience working with staff on all levels.
Ability to make business projections three years into the future.
Possess strength, operational proficiency, and a keen understanding of coordination, organisation, and flow.
Should be mobile, presentable, and adept at problem-solving.

Requirements

Bachelor's Degree in Business Administration and its equivalent.
Minimum of 5 years of experience managing enterprise's operations and strategies.
Demonstrated experience of ethical leadership.
Outstanding verbal and written skills and experience working with staff on all levels.
Ability to make business projections three years into the future.
Possess strength, operational proficiency, and a keen understanding of coordination, organisation, and flow.
Should be mobile, presentable, and adept at problem-solving.

Job Description

Our client is looking for a Chief Operations Officer (Male) with exceptional leadership skills and a creative approach to business.
He/she will be responsible for leading a team of high-performing professionals towards efficiency, productivity, and effectiveness.
The ideal candidate should have executive-level experience in operational proficiency, along with a profound understanding of coordination, organization, and business flow.

Key Duties

Analyze internal operations and identify areas for process enhancement.
Driving the company’s operating capabilities to surpass customer satisfaction, retention, and company goals.
Maintain quality of work and monitor client satisfaction.
Controlling company costs and introducing tactical initiatives to address theft and other losses.
Assessing and implementing improved processes and new technologies and collaborating with management regarding implementing these improvements.
Delegating responsibilities to ensure staff members grow as capable participants.
Monitor & Manage the operations of all departments/teams; operations, logistics, inventory, sales, quality control and accounts in accordance with overall company goals.
Monitor and ensure the company meets all daily and monthly sales targets in line with the company's annual sales revenue.
Budget forecast and development, Profit & loss management, and minimizing costs.
Assess, suggest and implement sustainable and viable processes/practices to develop, grow and manage the business.
Ensure the image of the brand is maintained consistently/improved upon.
Constantly display ethical leadership, update the team on Business performance, and encourage/motivate the team.
Monitor and ensure that feedback collected by the frontline customer service employees is well communicated to the team.

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Chief Operations Officer (Male)